Frequently asked questions

Although booking is not required, we advise travellers to do so, considering the limited seat space.

Purchasing your ticket at the station is possible if there are vacancies.

Dogs on a leash are welcome aboard our trains.

Cash and bank cards are accepted in two stations, Tournon St Jean and Boucieu le Roi

In Lamastre we only accept cash

The snack-bar Viv’Arrêt offers refreshments and sweets or savoury snacks

Mastrou : one-way trip 1h45

Train des Gorges: Return trip 1h30

Pushchairs, prams and baby seats are not allowed in the passenger compartments for security reasons. However, they can be placed in the luggage car.

Our vintage coaches may make access difficult for people with reduced mobility.

In the case of the steam train, there are 3 steps measuring approximately 20cm each. A person in a wheelchair must therefore be able to climb the steps in order to board the train and take a seat.

Parking : 18 PRM spaces are available in front of the station

All travelers must have a valid ticket (according to timestamp) to board the trains, even if they don’t pay.

To access the first class compartment, all travelers must pay the supplement à €8,00, including children under 10 years old.

Yes. The group rate applies to groups of over 20 travellers. In this case you need to book in advance (groupes@trainardeche.fr) and only one payment for the whole group is accepted.

The main station is Tournon St Jean situated in the village of St-Jean-de-Muzols, 4km from Tournon-sur-Rhône. However, you can also depart from the stations in Boucieu le Roi and  Lamastre.

We advise travellers to arrive 1 hour before the train is due to leave. This will give you time to park your vehicle, to scan/purchase your tickets and enjoy a moment in our museum.

No, only our stations offer toilet facilities.

Yes, all the trains run in bad weather

A large free car park is available at Tournon St Jean station with access for campervans.

Specific PRM spaces are available for holders of a disability badge only.

If your question is not amongst the ones below please contact us by e-mail.